Terms of Use
Last updated: 12/08/2023
1. Introduction
These Terms of Use govern your access to and use of the NEPLEXTV website (neplextv.store) and the services offered through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of them, please stop using the Site.
2. Use of Our Site
2.1 User Responsibilities
You agree to use the Site in compliance with all applicable laws and regulations, and not to engage in any activity that could interfere with or disrupt the functionality, security or availability of the Site.
2.2 Account Security
If you create an account, you are responsible for keeping your login credentials confidential. You must notify us immediately of any unauthorized use of your account.
2.3 Content Usage
Content on the Site is provided for information purposes only. You may not reproduce, modify, distribute or create derivative works from any content on the Site without our explicit permission.
3. Intellectual Property
All trademarks, logos, graphics and other materials on the Site are the property of NEPLEXTV or its licensors, and may not be used without our prior written permission.
3.1 User Content
By submitting content to the Site, such as reviews or comments, you grant NEPLEXTV a non-exclusive, royalty-free, worldwide and perpetual license to use that content in connection with the Site and our services. You must not submit content that is unlawful, defamatory, infringing, obscene or otherwise objectionable.
4. Termination
NEPLEXTV may suspend or terminate your access to the Site at any time, without notice and for any reason, including a suspected violation of these Terms.
5. Limitation of Liability
To the fullest extent permitted by law, NEPLEXTV shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of the Site or our services.
6. Changes to These Terms
We may update these Terms at any time. Any changes will be effective upon posting the revised Terms on our Site. It is your responsibility to review these Terms periodically.
7. Contact Us
If you have any questions about these Terms, please contact us at contact@neplextv.store or on WhatsApp at +44 7454 666849 or on Telegram at @stprovider.
Privacy Policy
Last updated: 12/08/2023
NEPLEXTV operates the website neplextv.store (the "Site"). This page explains how we collect, use and disclose personal information we receive from users of the Site. We use your personal information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address and phone number.
2. Cookies
Cookies are small files stored on your device. Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
3. Security
The security of your personal information is important to us. We use commercially acceptable means to protect it, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. If we make material changes, we will notify you by email or by placing a prominent notice on our website. We encourage you to review this policy periodically.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@neplextv.store.
Refund Policy
Last updated: 12/08/2023
1. Refund Eligibility
1.1 Subscription Plans
You may request a refund within 7 days of your subscription start date. After this 7-day period, no refunds will be issued for the current subscription period.
1.2 One-Time Purchases
For one-time purchases, such as pay-per-view events or special packages, you may request a refund within 24 hours of purchase.
2. How to Request a Refund
To request a refund, contact our customer support team by email at contact@neplextv.store or on WhatsApp at +44 7454 666849 or on Telegram at @stprovider. Please include the following details:
- Your full name
- Date of purchase
- Order or subscription ID
- Reason for the refund request
3. Non-Refundable Situations
- Used services: services already used during the subscription period may not be eligible for a refund.
- Violation of terms: refunds may be denied if you have violated our Terms of Use or engaged in prohibited activities.
- Technical issues: if you experience technical problems, please contact our support team for assistance before requesting a refund.
4. Refund Processing
Approved refunds are processed instantly and returned to your original payment method.
5. Contact Us
For any questions about this Refund Policy, contact us at contact@neplextv.store or on WhatsApp at +44 7454 666849 or on Telegram at @stprovider.
DMCA / Copyright Policy
Last updated: 10/11/2026
NEPLEXTV respects the intellectual property rights of others and expects its users to do the same. We respond promptly to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA) and other applicable laws.
1. Filing a Notice of Infringement
If you believe that material available through our Site or services infringes your copyright, please send a written notice to contact@neplextv.store containing:
- Your physical or electronic signature (or that of a person authorised to act on your behalf).
- Identification of the copyrighted work you claim has been infringed.
- Identification of the material you claim is infringing, with enough detail (such as a URL) for us to locate it.
- Your name, address, telephone number and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
2. Our Response
On receiving a valid notice, we will remove or disable access to the material in question and, where appropriate, notify the user who made it available.
3. Counter-Notification
If you believe material was removed by mistake or misidentification, you may send a counter-notification to the same address, including your contact details, identification of the removed material, a statement under penalty of perjury that you believe it was removed in error, and your consent to the jurisdiction of the appropriate court.
4. Repeat Infringers
We will terminate the accounts of users who are found to be repeat infringers.